The past few weeks have been so trying for Nigeria, with unending protests and economic uncertainties threatening to debilitate life and business.
These factors have combined to create an atmosphere of uncertainty, within which no business can efficiently and effectively thrive or post any recognizable growth in profitability.
SMEs, that make up a larger proportion of businesses, are really struggling to keep pace and yearn for workable answers to bail them out from these troubled times.
Here are the five practical tips to help you survive these tough times, now rearranged for clarity and impact:
1. Adapt Your Business Model:
In a world that keeps on changing day in and day out, flexibility is vital. This could be in diversifying your offers or going online to sell to eliminate overdependence on the traditional selling channels. Use digital platforms to increase reach and create new ways of offering your products and services.
Take, for instance; e-commerce, virtual consultations, and online services are needed more than ever before. Consider ways your business can leverage technology to stay relevant and current.
2. Cut Non-essential costs
Look at your expenses and subsequently be able to know where you can cut non-essential costs.
Streamlining operations, trimming overhead, can help your cash flow and make your business more viable. You can put every naira you save in more critical areas of your business.
Renegotiate with suppliers, work on efficient inventory management, and implement cost-effective technologies that enhance efficiency.
3. Get Closer to Your Customers
Stay in close contact with your customers, especially at times of uncertainty. Engage and inform them via social media, SMS, WhatsApp, or newsletters. Those little personal touches—like responding to questions and brilliant customer service—really impact customer loyalty and retention.
You may need special promotions or loyalty rewards that would make one feel good about sticking with you.
4. Upskill Your Team
Level up the skills of your team to improve their productivity and morale.
This is much more important during the toughest times. Training doesn’t have to be overly costly. Online courses, workshops, or even knowledge-sharing sessions at your company can be provided.
If you empower people by increasing their skills and knowledge, then they will be confident, contributing to the success of your business in general.
This could be in areas like digital marketing, customer service, or remote work tools that keep your team adaptable and ready for anything.
5. Networking and collaboration
Collaborate with other small businesses for support and new opportunity creation. Join industry associations and networking events, but also leverage online communities to increase your reach.
If other business owners are willing to share resources, ideas, or experiences, then it might be quite helpful in many ways, from gaining insights to strategic partnerships that can help move your business forward.
Besides, such collaborative efforts as joint marketing campaigns or shared logistics will help save money while increasing visibility.
It’s important that, in these trying times, businesses within the country of Nigeria keep being strong and resourceful.
Such an SME will ride out today’s economic and social turmoil more effectively if we adjust the business model appropriately, eliminate irrelevant expenditure, nurture relationships with our customers, enhance skills in our respective teams, and network with other businesses of like minds.
Let us keep our chins up! Let’s help one another and keep pushing! We will come out stronger, as one, from the other side of this challenge.